Credit Union page

BYOB

for

Credit Unions

BYOB (Build Your Own Brain) is redefining how Credit Unions use data. From smarter underwriting to personalized member engagement, it delivers real-time intelligence that fuels growth, transparency, and innovation.

Built for Tomorrow

What is BYOB and why it matters

BYOB (Build Your Own Brain) is a Generative AI co-pilot built for Credit Unions. It helps transform fragmented data into usable insights without adding pressure on already stretched data teams.

By connecting to multiple sources, applying your business rules, and delivering answers in real time, BYOB supports better decision-making across operations, compliance, member services, and growth.

Numbers that Speak

ROI for Credit Unions

Delivering measurable impact across teams and members.

20–50%

Reduction in operational costs

220%

Boost In Underwriter Productivity

30%+

Improvement in fund manager productivity

70%

Faster response times

24/7

Customer support

40%

Increase in sales through better intent detection

Process

Step-by-step onboarding process to BYOB

A simple, secure process from data to insights.

Step 1

Connect your data

BYOB seamlessly ingests data from multiple formats - SQL databases, CSVs, PDFs, call recordings, and more, building a secure knowledge repository for your Credit Union.

Data Integration

Secure Repository

Step 2

Add your business rules and formulas

Your definitions, compliance rules, and calculations are built into BYOB, so every answer aligns with your Credit Union’s policies and terminology.

Compliance

Formulas

Step 3

Get insights through dashboards and chat

From visual dashboards to conversational Q&A, BYOB makes it easy to track KPIs, uncover risks, and find opportunities—all in one place.

KPIs

Insights

Cases

Use Cases

AI-powered solutions for everyday Credit Union challenges.

Customer Support Automation

Faster resolution through AI-driven triage and email response.

Multi-language Chatbots

Extending access to financial aid in regional languages.

Member Engagement

Personalized digital experiences for younger demographics.

Funds Advisory

Supporting fund managers with deeper operational and market insights.

Credit & Risk Assessment

More accurate, data-driven underwriting decisions.

Fraud Prevention

Real-time detection of unusual or high-risk transactions.

Intelligent Voice Analytics

Turning call recordings into insights on member needs and compliance.

Data Consolidation

Bringing fragmented systems together for a single source of truth.

From Obstacles to Efficiency

Problems We Help Solve

Removing barriers to efficiency, growth, and member trust.

Customer Support Overload

High member support volumes with limited staff capacity.

Manual Risk Assessments

Manual and resource-heavy credit, loan, and risk assessment workflows

Struggles With Younger Member Engagement

Difficulty attracting, engaging, and retaining younger members

Rising Fraud & Cybersecurity Risks

Increasing exposure to fraud, compliance challenges, and cybersecurity threats

Fragmented Data Systems

Fragmented, siloed data spread across disconnected systems

Slow, Limited Insights

Lack of real-time insights, slowing decision-making and member experiences